Direct Sales Agent at Kuda Bank (Victoria Island)

Kuda is a fully digital, mobile-first bank offering comprehensive financial services. Our goal is to become the preferred banking solution for both Africans on the continent and those in the diaspora, no matter where they live. Kuda eliminates unnecessary banking fees and helps users manage their spending, budget wisely, and save more effectively. We’ve made headlines by raising Africa’s largest seed funding round and completed a significant Series A in February 2021, with backing from some of the world’s top venture capital firms. Headquartered in London, with offices in Lagos and Cape Town, Kuda is rapidly expanding across the continent.

To support our mission of transforming how Africans access and manage money, we’re building a team of talented, purpose-driven individuals. If our vision excites you, we’d love to have you join us.

We are currently hiring for the following role:

Job Title: Direct Sales Agent
Location: Victoria Island, Lagos (Hybrid)
Employment Type: Contract

Role Summary

As a Direct Sales Agent, you will be instrumental in driving Kuda’s customer acquisition and revenue goals. Your primary responsibilities will involve direct selling, fostering client relationships, and ensuring compliance with regulatory standards while maintaining a strong focus on customer satisfaction.

Key Responsibilities

• Identify and connect with potential customers through cold calls, networking, and referrals.
• Actively promote Kuda’s financial services — including personal and business accounts, loans, and POS solutions — within your assigned region.
• Meet and exceed sales quotas by acquiring new clients and expanding market share through strategic selling.
• Negotiate service terms and pricing to successfully close sales in line with company guidelines.
• Represent Kuda at events, including roadshows, exhibitions, and community-based activations, to increase brand visibility and gather leads.
• Share insights with the product and marketing teams to enhance customer experiences and improve service offerings.
• Assess client needs and recommend suitable financial products to address their business or personal requirements.
• Offer post-sale support and training, assisting clients with onboarding and troubleshooting.
• Deliver product demonstrations to showcase service capabilities to prospects.
• Ensure full adherence to regulatory standards, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols.
• Educate customers on the benefits of digital banking and guide them through the transition to Kuda’s online platform.
• Maintain detailed records of all sales efforts and customer interactions via CRM systems.

Requirements

• A Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
• Exceptional organizational and time management abilities, with the capacity to juggle multiple tasks effectively.
• Highly motivated, with a strong commitment to achieving and surpassing sales targets.
• Solid understanding of digital banking tools and mobile platforms.
• Prior experience in a Direct Sales or Customer Service role, especially within the banking or financial services industry, is highly preferred.
• Excellent communication, negotiation, and interpersonal skills to build rapport with prospective clients.

How to Apply

Interested and qualified applicants should:
Click here to apply