Program Manager at Interswitch Group

Interswitch is a leading Africa-centric digital payments and commerce company that drives the seamless movement of money and value exchange between individuals and businesses. Since our establishment in 2002, we have evolved from a transaction switching and electronic payment processing firm into a comprehensive provider of payment infrastructure, products, and services across the African continent. At Interswitch, we provide exciting career opportunities for talented individuals who thrive in innovative and dynamic environments.

We are hiring for the role below:

Job Title: Program Manager

Location: Lagos
Employment Type: Full Time

Job Summary

The Program Manager will oversee the planning and execution of product innovation projects by coordinating resources, tracking progress, and ensuring timely delivery that meets product specifications. The role also involves translating strategic goals into actionable plans, enhancing operational efficiency, and ensuring successful rollout and scaling of Interswitch’s products and services.

Key Responsibilities

Project Planning & Delivery

• Conduct research and lead workshops to define program scope and expected outcomes.
• Manage end-to-end execution of programs using suitable project management methodologies.
• Work closely with Product Managers to define goals, develop roadmaps, and coordinate supporting work streams.
• Facilitate regular status and design review meetings, ensuring cross-functional alignment and accountability.

Stakeholder Engagement

• Develop and implement engagement strategies to maintain effective communication with all stakeholders.
• Act as a liaison between departments, including product management, engineering, marketing, and finance.
• Establish governance structures and standards to streamline workflows and expectations across teams.

Risk Management

• Monitor project portfolios, track KPIs, and address risks or performance gaps promptly.
• Recognize possible project obstacles and take proactive measures to address them.
• Use change management strategies to foster alignment and encourage a culture of continuous improvement.

Resource & Budget Management

• Allocate and monitor program budgets, addressing variances and cost implications.
• Optimize deployment of personnel and financial resources across projects.
• Prepare workforce planning and resourcing reports to inform leadership decisions.

Program Portfolio Oversight

• Align product innovation projects with strategic goals and ensure optimal use of time, budget, and resources.
• Develop standardized frameworks for managing programs efficiently.
• Deliver regular progress reports and recommendations to stakeholders.

Fostering Innovation

• Encourage a culture of creativity through platforms like idea challenges, hackathons, and collaborative workshops.
• Support prototype development and business case validation for strategic innovation initiatives.

Requirements

Educational Qualifications

• A Bachelor’s Degree in Business, Computer Science, Project Management, or related disciplines.

Experience

• Minimum of 8 years’ experience managing programs or projects, preferably in fintech or financial institutions.
• At least 3 years in a leadership role managing teams and resources for strategic project execution.

Core Competencies

• Accountability: Takes full responsibility for deliverables and team outcomes.
• Effective Communication: Adapts messaging to various audiences and clearly conveys updates, expectations, and strategies.
• Stakeholder Management: Balances diverse interests and builds consensus among internal and external parties.
• Strategic Planning: Aligns team objectives with organizational goals and manages resource requirements.
• Collaboration: Builds strong partnerships across departments to achieve common objectives.
• Resourcefulness: Delivers quality outcomes under constraints by optimizing available resources.
• Team Leadership: Delegates effectively, removes obstacles, and ensures team productivity.
• Customer Orientation: Prioritizes customer needs and tailors services to improve satisfaction.
• Result-Driven: Maintains focus and delivers high-quality results despite challenges.
• Resilience: Handles pressure calmly and helps teams stay on course during adversity.
• Innovation: Encourages novel thinking and supports new ideas that drive business success.

How to Apply

Candidates who meet the requirements should apply by clicking the following link:

Click here to apply