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Shortlet Manager at CAIH Properties

CAIH Properties

Location: Ajah and Lekki Environs

About the Company:
CAIH Group is a leading Nigerian company specializing in construction, real estate development, and housing. Headquartered in Lagos, we are dedicated to providing innovative and high-quality housing and infrastructure solutions that meet modern standards. Our projects embody excellence, integrity, and a commitment to building sustainable communities across Nigeria.

Job Description:
We are seeking a proactive and customer-oriented Shortlet Manager to oversee the daily operations of our short-term rental apartments. The successful candidate will ensure smooth guest experiences, maintain property standards, manage bookings, and coordinate the activities of housekeeping and maintenance teams.

Key Responsibilities:

  • Oversee the day-to-day operations of short-let properties.

  • Handle guest bookings, check-ins, and check-outs efficiently.

  • Maintain high standards of cleanliness, comfort, and guest satisfaction.

  • Coordinate the activities of housekeeping, maintenance, and security teams.

  • Respond promptly to guest inquiries and resolve complaints effectively.

  • Monitor occupancy levels and assist with pricing and marketing strategies.

  • Keep accurate and up-to-date records of bookings, expenses, and reports.

Qualifications:

  • Minimum of HND or Bachelor’s degree in Hospitality Management, Business, or a related field.

  • Sex: Female preferred.

  • Minimum of 2 years of experience managing short-let apartments or in hospitality operations.

  • Strong communication, organizational, and customer service skills.

  • Proficiency in using booking platforms (Airbnb, Booking.com, etc.) and other digital tools.

  • Must be reliable, detail-oriented, and capable of working independently.

Application:
Click here to apply now.

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