One of the top providers of brand communications, experiential marketing, and full-service 360° event management is Tantacom Experiential Projects Limited. Our mission is to help brands connect, engage, and inspire their audiences through creative and immersive experiences. With a strong focus on innovation, expertise, and collaboration, we deliver tailored solutions that drive growth and build lasting brand connections.
Our services cover experiential campaigns, brand strategy consulting, creative content development, digital and social media engagement, customer experience solutions, project execution, and full-scale event management. We work with a wide range of clients across industries, including consumer goods, technology, retail, entertainment, non-profits, and corporate organizations.
We are currently recruiting to fill the role below:
Job Title: Operations Manager
Location: Lagos
Employment Type: Full-time
Job Summary
The Operations Manager will be responsible for overseeing the company’s operational functions, ensuring smooth execution of projects and events within scope, timelines, and budget. This role requires a proactive leader capable of managing cross-functional teams, streamlining workflows, handling vendor relations, and upholding operational excellence across all activities.
Key Responsibilities
Project Operations & Management:
- Supervise the planning, coordination, and delivery of events, activations, and experiential campaigns.
- Create detailed project schedules, budgets, and resource plans.
- Align operational execution with creative and strategic objectives.
Team Leadership & Coordination:
- Lead, mentor, and manage operational staff, including event coordinators, logistics teams, and support personnel.
- Foster collaboration between creative, production, marketing, and client service units.
- Organize team briefings, performance evaluations, and workflow reviews.
Process Optimization & Compliance:
- Develop and improve operational procedures and SOPs for projects and events.
- Ensure adherence to safety standards, legal requirements, and company policies.
- Implement risk management practices and contingency measures.
Client Liaison & Reporting:
- Serve as the main operational contact for clients during execution.
- Provide regular progress reports to clients and management.
- Quickly resolve client-related operational issues.
Vendor & Partner Management:
- Identify, negotiate, and oversee vendors, suppliers, and contractors.
- Monitor the quality, timeliness, and cost-effectiveness of outsourced services.
- Build long-term relationships with external partners.
Financial Oversight:
- Manage and monitor project budgets and spending.
- Prepare cost evaluations and financial reports for projects.
- Identify cost-saving opportunities without compromising standards.
Key Skills & Qualifications
- Bachelor’s Degree in Business Administration, Event Management, Marketing, or a related field.
- 5–7 years of operations or project management experience in event management, experiential marketing, or similar industries.
- Familiarity with the Microsoft Office Suite and project management tools.
- The capacity to work efficiently under time constraints and deadline pressure.
- Strong communication, problem-solving, and interpersonal skills.
- Excellent leadership, organizational, and multitasking abilities.
- Solid expertise in budgeting, negotiation, and vendor management.
Preferred:
- Prior experience handling large-scale corporate events, activations, or festivals.
- Familiarity with production logistics, audiovisual equipment, and experiential technology.
Why Join Us
- Competitive salary (₦300,000–₦350,000 monthly), benefits, and career growth opportunities.
- Work with a creative and dynamic team delivering top-tier experiences.
- Opportunity to lead operations for diverse, high-profile projects.
How to Apply
Interested candidates should send their CV to chetachi.ejim@tantacom.org using the job title as the subject line.
Application Deadline: 15th September, 2025
To apply for this job please visit tantacom.org.