Reckitt Benckiser Group Plc
Job Title: E-Commerce Manager
Location: Lagos Island, Lagos
Employment Type: Full-Time
About Reckitt Benckiser Group Plc
Reckitt Benckiser is a global leader in health, hygiene, and nutrition products — operating across more than 60 countries. Every day, our teams work together to challenge conventions, drive innovation, and create solutions that help people live healthier, more fulfilling lives.
Our people are empowered to take initiative, make bold decisions, and shape the future of some of the world’s most recognized brands, including Dettol, Lysol, Vanish, Finish, Strepsils, Nurofen, and Mucinex.
Position Overview
Reckitt is seeking an experienced E-Commerce Manager to strengthen our digital presence and accelerate online sales performance. In this role, you’ll build and nurture relationships with key trade partners, e-retailers, and online marketplaces while driving strategic initiatives that expand our consumer reach across digital channels.
You’ll play a pivotal role in developing joint business plans, optimizing online operations, and ensuring commercial growth through innovation and data-driven strategies.
Key Responsibilities
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Manage daily e-commerce operations across platforms such as E-Retail, Marketplaces, eB2B On-Demand, and ePharma.
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Collaborate with supply chain teams to ensure product availability, streamline fulfillment, and minimize chargebacks.
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Lead the development and execution of strategic Joint Business Plans (JBPs) with major online partners.
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Drive the achievement of E-Commerce KPIs and deliver the agreed channel P&L in line with the annual business plan.
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Forecast and manage sales budgets, marketing spend, and promotional planning to meet monthly revenue targets.
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Monitor emerging e-commerce trends and technologies to enhance brand visibility and competitiveness.
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Conduct data analysis for sales reporting and consumer insights to guide decision-making.
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Collaborate with brand and category teams to align and execute online marketing initiatives.
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Identify and pursue new business opportunities while nurturing existing customer relationships to meet growth targets.
Qualifications & Experience
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Proven experience managing national account sales within FMCG or other consumer-driven industries.
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Strong understanding of commercial planning, P&L management, and strategic business development.
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Hands-on knowledge of performance marketing and digital campaign management.
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Proficiency with tech tools and analytics platforms to drive e-commerce growth.
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Solid grasp of ROI measurement and strategies for improving profitability.
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Excellent analytical and problem-solving abilities.
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Strong leadership and team management skills.
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Exceptional communication and interpersonal abilities — capable of influencing decisions through data-backed insights.
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A customer-focused mindset with the ability to build and sustain long-term partnerships.
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Sound understanding of the e-commerce business framework and online marketplace operations.
Why Join Reckitt
At Reckitt, you’ll work in a dynamic environment that rewards creativity, ownership, and results. We believe in empowering our people to make an impact — giving them the freedom to innovate and the support to excel.
How to Apply
Interested and qualified candidates should:
👉 Click here to apply
To apply for this job please visit careers.reckitt.com.