Loading...

Customer Service Assistant at College Migration Limited

  • Lagos

College Migration is an AI-driven platform that enables applicants to easily select institutions and courses. With access to over 1,000 schools across Canada, the UK, the USA, Poland, and Australia, our system provides automated responses directly from universities and colleges, delivering admission decisions within 2–4 days.

Our study pathway is one of the fastest and most dependable options for individuals and families to relocate globally. In addition, our services are transparent with no hidden fees, and we offer up to 50% scholarships on tuition, making it more affordable to achieve your study-abroad goals. Discover how College Migration can help you relocate with ease today!

We are recruiting to fill the position below:

Job Title: Customer Service Assistant

Location: Abule Egba, Lagos
Employment Type:
Full-time

Summary

We are seeking an experienced Customer Service professional with technical support skills.

Responsibilities

  • Serve as the primary contact between customers and the company for after-sales support (sales and technical).
  • Handle customer inquiries and ensure timely resolution of issues.
  • Oversee and improve the onboarding process for customer projects.
  • Manage customer support channels.
  • Utilize email communication and customer relationship management software.
  • Build and maintain strong customer loyalty.
  • Collaborate with team leads to resolve customer challenges.

Qualifications, Skills & Experience

  • B.Sc./HNDin any field from a recognized institution.
  • Strong IT skills, especially in Excel.
  • Ability to work with multinational organizations.
  • Proficiency in drafting proposals for multinational clients.
  • Minimum of 2 years’ experience in a travel agency.
  • Hands-on experience in flight booking.
  • Strong foundation in customer relationship management and sales.
  • Must reside in Lagos.

Salary
₦150,000–₦250,000 monthly.

How to Apply
Candidates that meet the requirements should submit their resumes to career@collegemigration.com with the job title in the subject line.

Application Deadline: 25th August, 2025.

To apply for this job email your details to career@collegemigration.com