Business Development Manager at Interswitch Group

Interswitch is a leading Africa-centric digital payments and commerce solutions provider, enabling the electronic movement of money and value exchange between individuals and organizations seamlessly and consistently. Since our launch in 2002 as a transaction switching and electronic payment processing firm, we have grown into a fully integrated payments platform. We deliver innovative payment products, infrastructure solutions, and transaction services across the African continent. At Interswitch, we offer exciting career opportunities for dynamic individuals ready to make a difference in a collaborative and inspiring environment.

We are now hiring to cover the following position:

Job Title: Business Development Manager

Location: Lagos

Job Purpose

The role involves developing and executing strategies to drive the pursuit of strategic business opportunities—such as partnerships, collaborations, or expansion into new markets—aimed at ensuring long-term business growth and value creation.

Responsibilities

• Design and execute a strategic business development plan targeting high-impact transactions throughout the product life cycle. This may include partnerships, mergers and acquisitions, licensing deals, and collaborative ventures.
• Build and maintain a strong professional network within the assigned territory; represent the company at events and trade shows to generate leads and elevate brand visibility.
• Apply expertise to recommend suitable products or services that align with customer needs, including product configurations and quantity estimates.
• Stay up-to-date on internal policies and regulatory requirements to ensure compliance in all activities.
• Monitor the team’s compliance with company standards and escalate or resolve issues where needed.
• Pursue personal and professional development through training, assessments, coaching, and obtaining relevant certifications where applicable.
• Develop strategic relationship management plans for high-value prospects; build relationships with decision-makers and key stakeholders to foster open communication and resolve issues.
• Prepare for meetings by setting objectives and tailoring presentations; ask insightful questions to gauge customer interest and clarify concerns.
• Maintain industry awareness by following trends, attending conferences, and reading specialized publications to improve customer solutions.
• Present proposals to customers, ensuring clear value propositions while negotiating standard commercial terms; escalate pricing concessions as necessary.
• Work collaboratively across teams while serving as a customer advocate to build enduring relationships.
• Manage relationship development plans for current accounts, ensuring feedback is collected, analyzed, and used to improve service delivery.
• Input relevant customer data into CRM systems to support retention strategies and business development OR ensure your team maintains accurate customer records.

Behavioral Competencies

• Builds strong relationships and provides tailored, customer-focused solutions. Actively listens to client feedback and addresses gaps in service delivery.
• Interacts confidently and comfortably with diverse groups; adapts communication styles to various social contexts.
• Resolves challenging interpersonal situations diplomatically and shows high levels of emotional intelligence.
• Demonstrates integrity, honesty, and consistency in actions and decisions, fostering trust.
• Effectively builds and maintains both formal and informal networks within and outside the organization.
• Analyzes complex and conflicting information from multiple angles to arrive at solutions.
• Communicates effectively with different audiences, ensuring clarity and relevance in messaging.
• Navigates complex organizational systems and processes with ease; builds consensus and mitigates political challenges.

Requirements

Education:

• A recognized First Degree from a reputable university.

Experience:

• 6 to 8 years of experience in a similar role with a proven ability to handle a wide range of situations and offer guidance.

Managerial Experience:

• 13 months to 3 years of experience leading teams or managing resources toward achieving defined goals.

Skills:

• Expertise in developing customer-centric sales strategies and guiding others in aligning solutions with customer needs.
• Ability to conduct in-depth client assessments, tailor communication, and drive value-based sales conversations.
• Skilled in identifying buying influences, setting clear agendas, and leveraging insights to build successful partnerships.

How to Apply

Interested and qualified candidates should
Click here to apply