Front Desk Executive at Sangotedo

Location: Sangotedo
Employment Type: Full-time
Industry: Eye Care / Optical Services

Job Summary

We are seeking a well-presented and customer-oriented Front Desk Executive to serve as the first point of contact for our eye care facility. The ideal candidate will play a key role in delivering a warm, efficient, and professional patient experience by managing front desk operations, appointment scheduling, and administrative support.

Key Responsibilities

• Welcome patients and visitors courteously and direct them appropriately

• Manage appointment bookings, confirmations, rescheduling, and cancellations

• Register patients and maintain accurate personal and medical records

• Handle incoming calls, emails, and messages professionally

• Provide basic information on eye care services, procedures, and pricing

• Coordinate patient flow between reception, examination rooms, and optical units

• Process payments, issue receipts, and respond to billing inquiries

• Maintain a tidy, organized, and professional reception area

• Support daily administrative tasks and clinic documentation

• Ensure patient confidentiality and compliance with clinic policies

Required Skills & Qualifications

• Minimum of OND/HND/BSc in any discipline

• 1–3 years experience in a front desk, receptionist, or customer-facing role

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Basic computer literacy (MS Office, appointment scheduling systems)

• Professional appearance and friendly demeanor

Preferred Qualifications

• Previous experience in an eye care clinic, hospital, or healthcare facility

• Familiarity with optical products, lenses, or healthcare billing processes

What We Offer

• Competitive salary and benefits

• Professional and supportive work environment

• Training and career growth opportunities

How to Apply

Qualified candidates should click this link  to apply