Job Summary
We are seeking a courteous, detail-oriented, and customer-focused Front Desk Executive to serve as the first point of contact for patients and visitors. The ideal candidate will manage front desk operations, ensure seamless patient flow, maintain accurate records, and support administrative, billing, and customer relationship activities to deliver an excellent service experience.
Key Responsibilities
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Welcome patients and visitors professionally, ensuring a positive first impression.
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Register patients accurately and maintain up-to-date records and documentation.
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Manage appointments, scheduling, and clinic flow efficiently.
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Handle customer inquiries, complaints, and follow-ups to enhance patient satisfaction.
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Coordinate communication between patients, medical staff, and management.
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Support billing processes, payments, and basic financial documentation.
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Assist with sales, service promotion, and basic marketing activities.
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Monitor inventory levels and support stock-taking activities.
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Perform general administrative and clerical duties as required.
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Provide operational support to team members to ensure smooth daily operations.
Qualifications & Requirements
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Bachelor’s degree (B.Sc.) in a relevant field.
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Proven experience in a front desk, customer service, or administrative role is an advantage.
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Strong communication and interpersonal skills.
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Good organizational and multitasking abilities.
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Proficiency in basic computer applications and record management.
Application:
Click on this link to apply
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