Red Star Express Plc provides a portfolio of full logistic solutions which includes, but not limited to International and Domestic express delivery, Freight Forwarding, Integrated Logistics Solutions, Information and Document Management Solutions, Warehousing and E-commerce Solutions.
We are recruiting to fill the position of:
Job Title: Customer Service Supervisor
Job Reference Code: CS-SUPV-7-2022
Department: International Operations
Tasks & Responsibilities
- Deal directly with customers either by telephone, electronically or face to face
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle inquiries and complaints
- Communicate and coordinate with internal departments.
- Computer literacy
- Respond promptly to customer inquiries
- Good interpersonal skills
- Good communication skills – verbal and written
- Be able to take initiative
- Good level of stress tolerance
- Age: Maximum 30 years.
- Experience: Relevant experience may be an added advantage.
- Listening skills
- Attention to detail and accuracy
- Have a customer service orientation
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 5th July, 2022.