Job Summary
We are seeking an experienced and customer-focused Restaurant Supervisor to oversee daily restaurant operations and ensure excellent service delivery. The ideal candidate will manage staff, coordinate shifts, and maintain high standards of food quality, hygiene, and customer satisfaction.
Key Roles & Responsibilities
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Supervise daily restaurant operations and shift-based activities.
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Oversee staff performance, attendance, and duty rosters.
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Ensure high standards of customer service and promptly resolve customer complaints.
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Monitor food quality, presentation, and service standards.
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Ensure compliance with health, safety, and hygiene regulations.
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Coordinate with kitchen and service teams for smooth operations.
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Manage inventory, stock levels, and supplies.
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Support sales targets, promotions, and upselling initiatives.
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Prepare daily reports on operations, staff performance, and issues.
Requirements & Qualifications
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Proven experience overseeing teams in a restaurant or hospitality environment.
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Strong leadership, communication, and interpersonal skills.
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Ability to work flexible shifts, including weekends and public holidays.
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Good knowledge of customer service, hygiene, and food safety standards.
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OND/HND/B.Sc. in Hospitality Management or related field is an advantage.
Application:
To apply for this job please visit docs.google.com.