Glovo Nigeria
Glovo – We’re a Barcelona-based firm that’s the fastest-growing delivery company in Europe, Latin America and Africa. With food at its foundation, Glovo delivers any product in your city at any time of day. Our aim and ambition are not only to make everything readily available in your community, but also to provide our staff with the opportunity of a lifetime. A career that will challenge you while also providing you with the most enjoyable working experiences possible thanks to technological advancements.Job search platform
We are hiring to fill the following positions:
Job Position: Store Manager, MFC
Job Location: Lagos
Job type: Full-time
Job summary
In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients.
To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun.
Responsibilities
- Ensure a safe work environment for all of your team
- Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
- Proactively identify and lead process improvement initiatives
- Balance labor, ensuring that you are operating a balanced and efficient Micro Fulfillment Center while meeting all production goals
- Embrace a start-up mentality and emphasize Glovos’ Core Values
- Control inventory levels and make orders accordingly.
- Responsible for at least one Micro Fulfillment Center.
- You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
- Motivating, coaching, reporting, and providing feedback on pickers’ performance continuously.
- Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are dispatched on time.
- Allocate labor, lead meetings, direct and assign job duties for pickers.
- Fully understand processes and daily goals, and make recommendations to improve performance
- Identify, address, and resolve safety hazards within the Micro Fulfillment Center.
- Perform in-depth problem-solving in all areas to ensure successful and continuous operations.
- Report and escalate systemic issues to management as necessary and in a timely manner
- Review and update Standard Operating Procedures according to Glovo best practices
- Perform administrative duties, and additional functions, as needed and determined by management
- Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives.
Qualifications
- 1 – 2 years of relevant experience as a shift leader in retail
- Good communicator and motivator
- Problem-solving skill
- Good logical reasoning
- People management skills (team of 5-10)
- Prioritization and execution excellence
- Working knowledge of Six Sigma tools and Lean techniques is preferrable.