Retail Sales Officer at CVLOFT

Responsibilities:

• Provide product knowledge and style advice to customers, assisting them in finding the perfect items to meet their needs and preferences.
  

• Maintain a neat and organized store environment, including restocking shelves, arranging displays, and ensuring cleanliness.
  

• Build and manage relationships with in-store clientele to generate repeat sales and long-term customer loyalty.
  

• Proactively upsell and cross-sell products to significantly contribute to monthly sales revenue and overall business growth.
  

Support the maintenance of records of sales transactions, inventory levels, and merchandise details to ensure accurate tracking and efficient management of store operations.

• Collaborate with the marketing and merchandising teams to develop promotional strategies, implement attractive store displays, and optimize product placement to improve the overall customer shopping experience.
  

• Continuously evaluate and refine sales strategies, leveraging insights from sales reports and market trends to drive innovation and maximize revenue opportunities.
  

• Act as a brand ambassador, representing the company at industry events, networking functions, and client meetings to expand brand awareness and strengthen relationships within the retail community.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.

• Minimum of 2 years of experience in retail sales management or a similar role, preferably within the fashion or lifestyle retail industry.

• Proven track record in selling to a high net-worth clientele and driving repeat sales, with exceptional relationship-building skills and a customer-centric approach.

• Strong interpersonal skills with a customer-focused approach and the ability to build rapport with diverse clientele.

• Knowledge of fashion trends, styling techniques, and a passion for the retail industry.

• Excellent communication skills, both verbal and written.

• Ability to work in a fast-paced environment, multitask, and handle stressful situations with a positive attitude.

• Strong proficiency in upselling and cross-selling techniques, with a track record of consistently contributing to revenue growth and exceeding sales targets.

• Excellent record-keeping abilities, with experience in maintaining accurate sales, inventory, and merchandise records