Receptionist at TMAsourcing

Job Description

TMAsourcing is seeking for a friendly, good looking, professional, and organized, FEMALE RECEPTIONIST in a TRAVEL MANAGEMENT COMPANY IN OGBA to join the team. The ideal candidate will be the first point of contact for our clients, both online and in person, and will be responsible for ensuring a seamless customer experience. Providing them with exceptional service and ensuring their needs are met. You will also be responsible for resolving customer complaints and ensuring customer satisfaction.
ONLY FOR PEOPLE IN OGBA AND IT’S ENVIRONS

Key Responsibilities

Attend to customer inquiries via email, phone, and in person.
Handle flight and hotel reservations efficiently.
Provide assistance to online and walk-in customers.
Answer and direct phone calls in a professional manner.
Perform other administrative tasks as assigned by the manager.
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Maintain office security by following safety procedures and controlling access via the reception desk.
Update calendars and schedule meetings
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Job Requirements

 1-2 years of Prior experience in the travel industry or as a receptionist is an advantage.
Minimum of an OND/HND/Bachelor’s degree in any related field.
Excellent communication and customer service skills.
Must live within Ogba and it’s environment
Ability to handle customer complaints calmly and professionally.
Proficiency in Microsoft Office and basic email management.
Ability to multitask and work in a fast-paced environment.
Problem-solving skills and the ability to think on your feet.

Working Hours: Monday – Friday is 9am to 5pm
Job Type: Full-Time
Experience Level: 1-2 years experience

How to Apply:

Interested candidates should send their CV with the job title as the subject of the mail.

Note: Please read the job description carefully before applying.

Application Deadline: September 6,2024