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Operations Controller at Tincan Island Container Terminal (TICT)

  • Lagos

Established in 2004, Tincan Island Container Terminal Limited (TICT) is an international enterprise based in Nigeria, managing its operations from Terminal B of the Tin Can Island Port in Apapa, Lagos. Our terminal is situated at Tin-can Island Port, Terminal B (2nd Gate), Apapa, Lagos, with our Head Office located at 1/3 Point Road, Apapa, Lagos. Following a highly competitive bidding process, TICT secured the concession for Terminal B at Tincan Island Port, solidifying its strategic role in Nigeria’s maritime industry. Backed by a long-term lease agreement with the Federal Government of Nigeria and a strong commitment to continuous investment in port development, we are well-positioned to become a leading industry player in the African sub-region.

We are recruiting to fill the position below:

Job Title: Operations Controller

Location: Apapa, Lagos
Employment Type: Full-time

Job Description

The Operations Controller oversees the activities of the function that acts as the central processing hub of the terminal operating system. The incumbent collaborates with representatives from various departments—including marine operations, yard operations, MHC, RTG, and others—to ensure daily productivity targets are achieved.

Key Duties and Responsibilities

Strategic Leadership:

  • Cascade departmental yearly goals/performance objectives into the section/unit
  • Coordinate with the Head of Operations to prepare a yearly implementation plan outlining sectional/unit goals and performance objectives.
  • Establish systems to monitor and evaluate the sectional/unit plans and progress
  • Provide leadership and direction for the section/unit
  • Ensure synergy among all teams in the section/unit
  • Oversee and coordinate every activity of the unit/section

Vessel Pre-Arrival Planning:

  • Request and receive all required documents and plans (vessel plans) from the planning team within the stipulated timeframe.
  • Oversee yard allocation for incoming vessels, export plans, and barges in alignment with ships’ schedule
  • Coordinate with Shift Managers to ensure timely allocation and distribution of equipment (MHC, RTG, Plants, etc.) for vessel and yard operations prior to vessel arrival.
  • Follow up, monitor, and supervise all teams (planning, yard, equipment) in the section/unit

Request and obtain the yard operations distribution, including yard layout and space allocation, to support efficient vessel and cargo handling.

Planning Execution:

  • Liaise with shift managers upon vessel arrival to coordinate vessel and yard operations based on initial plans.
  • Monitor operations from the control room and provide status reports regularly
  • Publish productivity data for planning reviews and adjustments
  • Evaluate work done at the end of every shift and reconcile with outstanding activities at the start of the next shift.
  •  Confirm with the shipping line’s vessel planner and chief officer that operations are in order before the end of vessel operations within 3-2-1 hour intervals.
  • Monitor sequence of vessel operations with shift manager and implement changes as necessary.
  • Liaise with shipping line planners for updates and disseminate information to all involved teams
  • Collaborate with all teams and stakeholders during planning execution to ensure proper activity completion

Post-Execution:

  • Review all operation reports (vessel, yard, equipment) from teams working with the control room to ensure accuracy
  • Monitor and follow up with Yard and Marine Analysts on any delays

Team and People Management:

  • Attend to team members’ welfare
  • Prepare monthly rosters in consultation with other HODs and communicate to relevant stakeholders
  • Recommend appropriate training to close performance and development gaps
  • Support recruitment processes for team members
  • Maximize team productivity through the implementation of TICT’s performance management system.
  • Perform other duties as required by the business

Minimum Educational Qualifications / Certifications / Years of Experience

  • Minimum of HND or its equivalent in Supply Chain, IT, or a Maritime-related discipline.
  • Minimum of 5 years of relevant experience
  • Certificate from the Standard Institute of Shipping and Lean Six Sigma (Green Belt).

Skills and Competency Requirements

  • Strong knowledge of ports and terminal operations, including planning, vessel, yard, equipment handling, examination processes, and control room coordination.
  • Knowledge of the maritime industry (especially shipping lines)
  • Proficiency in Microsoft Office tools, especially MS Excel
  • People management skills
  • Efficient resource allocation
  • Strong and firm personality
  • Good interpersonal skills
  • Listening skills
  • Leadership and communication skills
  • Negotiation skills
  • Ownership mindset
  • Experience using terminal software
  • Problem-solving skills
  • Effective communication skills
  • Planning and organizational skills
  • Strong physical stamina
  • Ability to perform under pressure
  • Good judgment and decision-making skills
  • Problem-solving orientation

Total Compensation

Attractive.

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline: 14 June, 2025.

To apply for this job please visit a.peoplehum.com.