QED Investors made its first investment in Africa through Moniepoint Incorporated, a global platform for business payments and banking. We serve over 600,000 businesses of various sizes, empowering small and medium-sized enterprises (SMBs) with equal access to the tools they need to grow and thrive.
We are hiring for the position below:
Job Title: Lead, Third-Party Logistics
Location: Lagos, Nigeria
About the Role
This position is responsible for leading our third-party logistics operations by establishing and scaling a dependable 3PL partner network. The role focuses on partner performance, logistics efficiency, and operational KPIs using a data-driven and cost-effective approach.
Key Responsibilities
3PL Partner Network:
- Source, onboard, and oversee a nationwide third-party logistics partner network.
- Build and maintain productive relationships to ensure delivery alignment and partner satisfaction.
- Ensure 3PL partners meet onboarding, legal, and compliance standards.
Performance & ROI Management:
- Develop and execute performance-based incentive models focused on KPIs such as turnaround time, successful delivery rate, tech compliance, and customer satisfaction.
- Monitor performance via dashboards and field reviews; offer continuous improvement feedback.
- Promote high partner retention through ROI optimization and consistent delivery opportunities.
Capacity Planning & Fulfillment Support:
- Work with sales and warehouse teams to forecast delivery volumes and plan for required logistics capacity.
- Ensure optimal logistics resource allocation to prevent delays or underperformance.
Compliance, Risk, and Documentation:
- Ensure partners operate within agreed SLAs, legal frameworks, insurance coverage, and safety policies.
- Establish effective risk mitigation protocols, including documentation, screening, and security measures.
Process Innovation & Tech Adoption:
- Collaborate with tech teams to increase partner adoption of logistics tools and real-time tracking systems.
- Lead innovation initiatives to reduce costs, improve delivery speed, and automate workflows.
- Standardize operations by creating clear SOPs and service level agreements.
Reporting & Data Insights:
- Create and manage dashboards to monitor logistics performance and efficiency.
- Leverage insights for strategic decision-making and geographical logistics optimization.
Cross-Functional Collaboration:
- Partner with internal departments, including Sales, Product, Finance, and Warehousing, to ensure end-to-end operational excellence.
- Support logistics planning for business expansions and seasonal demand surges.
Qualifications & Requirements
- A bachelor’s degree in operations management, supply chain management, logistics, or a similar discipline. Having an MBA is advantageous.
- At least 6 years of relevant experience in logistics or supply chain roles, preferably in B2B, e-commerce, or FMCG sectors.
- Demonstrated experience managing 3PL partners at a national scale.
- Strong analytical and data interpretation skills.
- Excellent people, negotiation, and leadership skills.
- Familiarity with logistics software, TMS, or real-time tracking platforms is a strong advantage.
What We Can Offer You
- Culture: We value a people-first culture where everyone’s voice matters. In a kind and encouraging atmosphere, our team flourishes.
- Learning: We foster a learning-rich workplace with opportunities for upskilling, training, and internal knowledge sharing.
- Compensation: Attractive salary package, pension plan, health coverage, annual performance bonus, and additional perks.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
What to Expect in the Hiring Process
- A preliminary screening call with a recruiter
- A business-focused interview
- A technical and behavioral interview with a member of the executive team
To apply for this job please visit job-boards.eu.greenhouse.io.