Real Estate
Job Summary
The Front Desk Officer will be responsible for managing the front desk operations, greeting and assisting visitors, handling incoming calls, and performing various administrative tasks. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle a variety of tasks simultaneously.
Key Responsibilities
Reception Duties: Greet and welcome visitors, clients, and employees as they arrive at the office.
Provide information and assistance to visitors and direct them to the appropriate person or department.
Maintain a clean and organized reception area.
Telephone Management:Answer, screen, and forward incoming phone calls in a professional manner.Take accurate messages and ensure they are delivered promptly.Manage the company’s general email inbox and respond to inquiries.
Administrative Support:Assist with scheduling appointments, meetings, and conference rooms.Maintain office supplies inventory and order as needed.Handle incoming and outgoing mail and packages.Perform basic clerical tasks, such as data entry, filing, and photocopying.Security and Compliance:Monitor visitor access and maintain security protocols, such as issuing visitor badges and ensuring visitors sign in/out.Ensure compliance with company policies and procedures at the front desk.
Customer Service:Address and resolve customer inquiries or complaints promptly and courteously.Provide support to other departments as needed.Record Keeping:Maintain accurate records of visitor logs, appointments, and other front desk activities.Update and manage contact information for clients, vendors, and employees.
Qualification
High school diploma or equivalent; a degree in hospitality, business administration, or a related field is a plus.
Experience: Previous experience in a similar role, such as receptionist or customer service representative, is preferred.Skills:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office (Word, Excel, Outlook).Professional appearance and demeanor.Ability to handle sensitive information with discretion.Working Conditions:Typically works in an office environment.May be required to work overtime or weekends depending on the organization’s needs.
Reporting To:Reports directly to the Office Manager or Administrative Supervisor.
Resumption
Immediately
Working schedule
Mondays to Fridays 9-4
Saturdays may apply occasionally
Interested candidates should forward their resumes to +2347015984234
