Key Responsibilities
Welcome visitors and clients, ensuring a positive first impression.
Respond to phone calls and in-person inquiries in a professional manner.
Receive, sort, and distribute incoming and outgoing mail and packages.
Maintain a visitor log and issue visitor badges.
Perform clerical tasks such as filing, data entry, and maintaining records.
Address and resolve complaints or issues promptly and effectively.
Coordinate with other departments to ensure smooth operations.
Monitor and maintain security protocols, ensuring that only authorised individuals access restricted areas.
Requirements
B. Sc./HND
Prior experience in a receptionist or customer service role.
Strong command of English.
Present a professional demeanor and dress code suitable for the role.
Knowledge and Skills
Must be familiar with standard office procedures and practices.
Excellent verbal and written communication skills and ability to provide outstanding customer service and support.
Basic knowledge of office software such as Microsoft Office Suite and phone systems.
Awareness of organisational policies and procedures related to front desk operations and visitor management.
Application Closing Date
25th August, 2024.
To apply for this job email your details to careers@jhplc.com
