Customer Service Representative at Ampsolve Limited

Ampsolve Limited is a licensed GPS vehicle tracking and speed limiter installation company serving Nigeria’s road safety and asset protection needs. Since 2018, we’ve grown from a safety-focused startup into a trusted brand in the automotive security industry. We are a Federal Road Safety Corps (FRSC) approved vendor and we combine innovation, affordability, and timely service to secure lives and assets using cutting-edge technology.

Job Overview
We are seeking a proactive and customer-oriented Customer Service Representative to join our team. This role requires strong communication skills, attention to detail, and the ability to provide exceptional customer support while promoting our GPS tracking and speed limiter solutions.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in-person with professionalism and empathy
• Manage client correspondence, ensuring timely follow-up on invoices, payments, and service renewals
• Maintain accurate customer records and daily updates on spreadsheets
• Send out monthly service renewal notifications and follow-ups
• Coordinate delivery of required documents to clients as needed
• Handle complaints and resolve issues to ensure customer satisfaction
• Represent Ampsolve Limited at client meetings when assigned
• Prepare and submit weekly activity reports to management
• Utilize Microsoft Office tools (Word, Excel, Outlook) to organize customer service tasks

 

Requirements

• HND, OND, or B.Sc in any relevant discipline
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving abilities
• Good command of Microsoft Office applications
• Honest, reliable, and committed to delivering excellent service
• Must reside within Maryland, Anthony, Onipanu, or Ketu axis of Lagos

 

What We Offer

• A supportive work environment with growth potential
• Opportunity to engage in meaningful client-facing roles
• Be part of a company that is committed to innovation and safety

 

How to Apply
Qualified candidates should send their CVs to: ampsolveng@gmail.com using “Customer Service Representative” as the subject.
Or Click here to apply