Community Manager at Catering to Africans In Need (CAIN)

Organization: Catering to Africans In Need (CAIN)
Location: Lagos, Nigeria
Employment Type: Full-Time

Catering to Africans In Need (CAIN) is a non-governmental organization dedicated to expanding access to quality education and healthcare for underserved communities. As we continue to grow our impact, we are seeking a passionate and people-focused Community Manager to strengthen relationships across our network of volunteers, alumni, beneficiaries, donors, and partners.

Role Overview

The Community Manager will serve as the heartbeat of CAIN’s community—building meaningful connections, supporting beneficiaries, and fostering engagement both online and offline. This role requires warmth, creativity, strong organizational skills, and a genuine commitment to social impact.

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Core Responsibilities

1. Volunteer & Alumni Engagement

• Develop and nurture an active volunteer network by providing timely updates, recognition, and meaningful engagement opportunities.

• Build and sustain a vibrant alumni community that remains connected to CAIN’s mission through mentorship, collaboration, and storytelling.

• Organize and coordinate engaging virtual and in-person events to strengthen community bonds.

2. Beneficiary Communication & Support

• Maintain regular communication with students, alumni, parents, and grantees to provide support, gather feedback, and monitor progress.

• Track alumni development and identify opportunities related to education, employment, and mentorship.

• Document insights and challenges to support program improvement and reporting.

3. Social Media & Global Community Engagement

• Work closely with the Communications Manager to ensure CAIN’s digital presence reflects the organization’s warmth, impact, and authenticity.

• Collaborate with stakeholders to generate genuine stories and content for social media amplification.

• Contribute creative ideas to enhance online engagement and community participation.

• Monitor community feedback and social trends to provide actionable insights for digital campaigns.

4. Donor & Partner Relations

• Maintain personalized communication with donors, sponsors, and partners, sharing progress updates, milestones, and impact stories.

• Support fundraising initiatives by cultivating long-term relationships with stakeholders.

5. Internal Team Support

• Promote a collaborative and positive team culture within CAIN.

• Provide support across departments in areas such as research, program implementation, monitoring and evaluation, fundraising, and storytelling.

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Requirements

• Bachelor’s Degree from a recognized institution.

• Minimum of 2 years’ experience in community management or a related people-focused role.

• Strong interpersonal skills and ability to engage diverse groups effectively.

• Excellent written and verbal communication skills.

• Event planning and coordination experience.

• Monitoring and evaluation skills, particularly in tracking engagement and impact.

• Proficiency with digital communication tools (e.g., WhatsApp, Zoom, Airtable, Google Workspace).

• Availability to work on Saturdays when required for events and meetings.

• Highly organized, proactive, and energetic personality.

• Demonstrated ability to create compelling content for newsletters and community platforms.

Preferred Qualifications:

• Experience within the nonprofit sector.

• Familiarity with donor management systems or email marketing tools.

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Application Process

Interested candidates should send their CV along with a compelling cover letter explaining their experience and motivation for joining CAIN Educational Foundation to info@cainafrica.org.

Kindly use “Community Manager” as the subject of the email.

Application Deadline: 27th February, 2026.