Lagos Jobs Collections Officer at Palmpay

Collections Officer at Palmpay

  • Lagos

Palmpay

The Company

PalmPay is a financial service provided by PalmPay Limited, licensed and regulated by the Central Bank of Nigeria (CBN). Deposits are insured by the Nigerian Deposit Insurance Corporation (NDIC). We empower individuals and businesses with payments solutions, high-yield investment opportunities, and easy-to-use tools for financial management. We are a global company with a presence in Nigeria, Ghana, Tanzania, and the United Kingdom.

Role Summary:

We are looking for a collections officer to assist with the collection of outstanding overdrafts.
The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible.
To ensure success as a collections officer, you should have excellent communication, negotiation, mathematical skills, and attention to detail.
A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Responsibilities:

* Reviewing the company debtor list.
* Contacting customers and informing them of their overdue bills.
* Advising customers on their payment options and suggesting methods of payment.
* Negotiating suitable payment plans.
* Maintaining customer payment records.
* Preparing customer financial statements for banks and the state credit department.
* Writing final notice warnings to customers when payments are not being made.
* Instituting legal action when customers fail to pay their debt.
* Responding to customer queries.
* Contacting lawyers and insurance agencies to facilitate payments.

Requirements:

* BSc, HND or an ND holder in accounting, business management, or a similar field.
* Excellent negotiating skills.
* Good written and verbal communication skills.
* Familiarity with state debt collection laws.
* Knowledge of payment plans and accounting procedures.
* Knowledge of office and accounting software.
* Patience and resilience.Previous experience working as a Collections Officer.

Method of Application:

Interested and qualified candidates should send their CV using the job title as the subject of the mail.

To apply for this job email your details to abiona.morenikeji@palmpay-inc.com

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