Maon Services Limited empowers businesses through specialized solutions in HR Management, Learning & Development, Customer Service, and Marketing. We help businesses digitize operations, improve workforce engagement, and enhance customer satisfaction.
We are recruiting to fill the position below:
Job Title: Call Center Agent (Ajah & Lekki Environment)
Location: Ajah, Lagos
Employment Type: Full-time
Responsibilities
- Provide introductory information to prospective and new customers
- Handled customer inquiries and resolved complaints promptly to ensure high levels of satisfaction with products and services.
- Conducted follow-ups with clients via phone and email to maintain ongoing satisfaction and build long-term relationships.
- Assessed customer concerns and determined the most effective solutions to address their questions and needs.
- Escalate complex queries or concerns as needed
- Troubleshoot common issues related to products or services
- Collaborated with Customer Service Representatives and cross-functional teams to identify and implement effective solutions to customer issues.
- Informed customers about additional products or services tailored to their needs, enhancing customer value and driving upsell opportunities.
Salary
₦110,000 per month
How to Apply
Interested and eligible applicants should send their CV to: jobs@greatbrandsng.com, sandra.o@oda.com.ng and use the Job Title as the subject of the mail.
Application Deadline: 22nd May, 2025
To apply for this job please visit oda.com.ng .