Fidelity Bank Plc began its journey in 1988 as Fidelity Union Merchant Bank Limited. By 1990, it had earned a reputation as the fastest-growing merchant bank in Nigeria. In response to emerging opportunities in the commercial and consumer banking sectors, the institution transitioned into a commercial bank in 1999 and rebranded as Fidelity Bank Plc. By February 2001, the bank had evolved into a universal bank, licensed to provide a comprehensive range of services, including commercial, consumer, corporate, and investment banking across Nigeria.
We are hiring for the position below:
Job Title: Account Relationship Manager
Location: Lagos
Employment Type: Full-time
Role Description
This is a full-time, on-site position for an Account Relationship Manager based in Apapa.
The Account Relationship Manager will be tasked with:
- Managing client accounts
- Building and maintaining strong professional relationships with both new and existing clients.
- Identifying opportunities for account growth
- Ensuring customer satisfaction
Daily responsibilities include:
- Handling client queries
- Preparing reports
- Coordinating with internal teams
- Conducting reviews to monitor client account activities and performance
This role involves a high level of interaction with clients and requires excellent communication and interpersonal skills.
Qualifications
- Excellent skills in managing accounts and building strong client relationships
- Proficient in using banking applications and Microsoft Office tools
- Excellent organizational and time management abilities
- A Bachelor’s degree in Finance, Business Administration, Economics, or a closely related discipline is required.
- Prior experience in the financial sector, particularly in commercial or consumer banking
- Strong communication, negotiation, and interpersonal skills
- Analytical thinking and problem-solving capabilities
- Skilled in creating comprehensive reports and delivering professional presentations
- Experience in developing strategies for account growth is an added advantage
How to Apply
Interested and qualified candidates should:
Click here to apply
To apply for this job please visit www.linkedin.com.