Account Manager at CIG Motors

The Company

One of Choice International Group’s African subsidiaries is CIG Motors Company Limited. In the Nigerian and African markets, we are the sole official representatives of major Chinese automakers, such as GAC Motors, JMC Motors, Dongfeng Motors, FAW Group, and Wuling Motors.

Through strategic collaborations and alliances, CIG has continuously increased our market presence across the country, bringing a range of premium and high-quality automobiles to the African market. We put the needs of our customers first and work hard to go above and beyond. As we continue to influence the automotive sector in Nigeria and beyond, our commitment to quality, innovation, and expansion never wavers.

The Role

In order to maintain enduring business ties and client pleasure, the account manager is in charge of overseeing and fostering relationships with important clients. Serving as the main point of contact, the Account Manager will collaborate directly with customers to comprehend their needs, provide customised solutions, and promote company expansion by providing exceptional customer care. Strong communication, negotiating, and client relationship management abilities are essential for this position.

Responsibilities

Relationship Management for Clients:

• Serve as the main liaison between CIG Motors and its clients, ensuring regular communication and timely resolution of issues.
• Build and maintain a strong relationship with key clients, ensuring that their needs are met and their expectations are exceeded.
• Monitor customer satisfaction levels closely and implement improvement measures as necessary.

Sales Growth & Business Development:

• Find opportunities to upsell and cross-sell additional products or services to clients.
• Collaborate with internal marketing, sales, and aftersales departments to boost sales and offer specialist solutions.
• Participate in customer meetings, presentations, and business evaluations to promote business expansion and long-lasting connections.

Customer Satisfaction & Achievement:

• Report to senior management on a regular basis on the performance of client accounts in relation to established criteria and KPIs.
• Monitor market trends and sales projections to proactively spot opportunities and hazards.
• Create reports and presentations to inform clients about performance and highlight areas that need work.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience (minimum 7 years) in account management or client relations, ideally within the automotive or manufacturing industry.
• Strong understanding of sales principles and customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
•  Proficiency in CRM systems and sales software.
• Knowledge of the Nigerian automotive market and customer base is an advantage.

Essential Skills

• Building relationships and having a client-focused attitude
• Outstanding organisational and time management abilities Strong problem-solving and negotiating abilities
• Capacity to work both individually and collaboratively Excellent presentation and communication abilities
• Flexibility and the capacity to function well under duress

Advantages

• Competitive Pay
• Allowance for the Thirteenth Month
• Allowance for Leave
• Savings for Retirement with a Monthly Performance Bonus
• Strong Health Insurance
• Everyday Lunch
• Employee Transportation
• Employee Auto Ownership Program
• Education and Growth Low-cost Group Life Insurance
• Paid Time Off Possibility of working in a dynamic, fast-paced setting